A crypto transfer requires the correct asset, a compatible network and the exact receiving details. Matching a token name alone is not enough. A blockchain confirmation and an account credit are also different stages.
Asset and network must match
The same token name may appear on several networks. Both the sending service and the recipient must support the selected combination. Similar-looking addresses do not prove compatibility. Use the asset and network displayed by the receiving service for that deposit, not a previous transfer or a network chosen only because its fee is lower.
This guide does not confirm that Felistra accepts a particular cryptocurrency or network. Check the current options in the official account before sending. If the combination is unclear or absent, do not transfer funds and hope they will be recognised.
A careful transfer checklist
- Confirm the receiving service’s asset, network, minimum deposit and any fees.
- Copy the receiving address from the official deposit interface and compare it carefully after pasting.
- Include any required memo, destination tag or other identifier exactly as instructed.
- Confirm that the sending platform supports that same network and review the net amount after fees.
- Check all details on the final confirmation screen before authorising.
If considering a small test transfer, first check minimum deposit rules and fees: an amount below the minimum may not be credited. A successful test does not remove the need to check details again.
A compatibility example
Suppose a fictional receiving page accepts Token X on Network A. Your wallet also offers Token X on Network B. Choosing B because it costs less is not equivalent; the receiving service may not support recovery. The correct decision is to use a supported route or stop. We use fictional labels because no Felistra-specific network has been verified.
Pending, confirmed and credited
A transaction ID lets you inspect an on-chain transaction on the appropriate block explorer. Coinbase’s troubleshooting guidance distinguishes network status from service processing. A transfer may wait for required confirmations before the recipient credits it, and requirements vary by asset and service. Network congestion and service checks can add delay; there is no universal deposit time.
If funds do not arrive, retain the transaction ID, network, asset and timestamp. Contact the receiving service through its verified official channel. Never give anyone your seed phrase, private key or password to investigate a deposit. Blockchain transfers are generally irreversible; recovery of unsupported transfers is not guaranteed.